Security
and Privacy Information
(updated Jan. 2006)
Winesouth, LLC, its internet partners and providers offer
security combined with a safe shopping guarantee that allows visitors
to
this web site protection while shopping and ordering products or festival
tickets via credit cards through our remote server software.
Winesouth, LLC guarantees that credit card transactions made while visiting winesouth.com will be safe* and this guarantee will stand behind you if unauthorized charges are made to your card as a result of ordering items through winesouth.com *See guarantee requirements below.
Since June 1, 2000, tens of thousands of customers have ordered tickets and products from us without any incidents of credit card fraud. Our technology used from our web host and software ordering program has been proven for over two years and is in full compliance with industry standards for secure online commerce transactions**.
All information that is entered on winesouth.com's secure checkout credit card forms is encrypted**--so that all of your personal information, including credit card number, name, and address cannot be read as the information travels over the Internet. Customers that still do not want to use their credit card over the internet can contact our Atlanta office at (678) 985-9494 to charge by telephone.
Guarantee
Requirements:
Under the Fair Credit Billing Act, your bank cannot hold you liable for more
than $50 of fraudulent charges. If your bank does hold you liable for the
first amount (or portion of) this $50, winesouth.com will cover the entire
liability for you, up to the full $50. Winesouth.com will cover this liability
only if the unauthorized use of your credit card resulted through no fault
of your own from purchases made at winesouth.com while using the secure
server.
In the event of unauthorized use of your credit card, you must notify your
credit card provider in accordance with its reporting rules and procedures.
**Secure
Ordering Disclaimer--
Only transactions that are initiated by clicking the "Secure Checkout" button
are completely encrypted through software and firewall technology. Other ordering
methods such as "Regular Checkout" and simply putting your credit card and
other personal information in the body of an email are not secure, and could
possibly be captured or used by third parties for illegal purposes. For total
security, always click the "Secure Checkout" button on the winesouth.com
order form before transmitting your credit card information.
First, when you visit our website at winesouth.com our webmaster is able to capture your internet provider's domain name and country that you came from (e.g., 'aol.com') and the paths taken as you move from page to page (i.e., your "click through" activity). We use this information to enhance our layout and your use of this web site so that we may become more user friendly. This may or may not include future browser customization based on captured information. We do not store your email address in this process.
Winesouth.com may communicate special offers or information about our festivals or product activities to you from time to time once you email us. This will be done traditionally, though individual email. Winesouth will never include your email address in "bulk" fashion or in any way allow other visitors to this site to know your email address. You will always be given an "opt-out" or "unsubscribe" option when we email you.
Cookies and the technologies to examine such are never associated with you as an individual. They may be used for aggregate measurement that allows us to trace your activity (i.e., the paths taken by you during your visitation to our site as you move from page to page.) Cookies do not capture your individual email address or any private information about you.
Additionally, we use log files to help us count visitors and evaluate our web site's technical requirements and capacity. We use this information to find out how many people visit winesouth.com, and we may record information on site traffic but not information on individual visitors to our site. If you would like to browse without cookies, you can configure your browser to reject all cookies, or to notify you when a cookie is set.
Winesouth.com, as an entity may contact you once you become a customer for relevant information that you will enjoy, but we will never record or report any response you give us or connect it to your name or address. We will never sell or rent such information to any third parties.
Lastly, when you send us an email, we use your email address to correspond back to you or reply to your question, and we will store your communication and our reply in case we correspond further. Beyond our initial reply, we will rarely use your email address to send you any unsolicited messages or information. In terms of your email address(es)--Winesouth.com will never share it with or sell it to anyone else for any purpose or similar use. When you request information or other services, we use your email address and any other information you give us to provide you with the information or other services you request.
If you link to other sites from winesouth.com, this Privacy Policy is no longer in effect. Your browsing and interaction on any other web site, including any site that has a link on winesouth.com, is subject to the rules and policies of that site. We encourage you to read the rules and policies of the sites you visit to further understand their procedures for collecting, using, and disclosing personal information.
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This Privacy Policy was updated on January 4, 2003. Winesouth.com (Winesouth LLC) reserves the right to change, modify or amend this policy at any time. Please also read over the Security information at the Top of this Page . Winesouth.com will occasionally update its privacy policy and will post those updates on this page. You are responsible for revisiting this page to review our privacy policy updates.
©Copyright
2004 Winesouth LLC All rights reserved
Security & Privacy Statement
Web
management:
Wine Group
thompsonwine.com
